The great thing about Mr. Brown London is that we have created a program so that our tops can be interchangeable with our bases. Our Dining Table Collections brochure is informative and not only will show you our different table tops and bases but will also list for you which tops work with those bases! Please feel free to e-mail email@example.com and we will be happy to mail you a copy of this.
Yes, that is not an issue however please be aware that we do not test table tops outside of our line therefore we cannot be liable should they not be compatible.That strictly depends on the stock availability of the item purchased. A good key to follow is that if the item is in stock we then will invoice for payment. Once payment is received please allow for 2-3 business days for our warehouse to pull, inspect and ship the item. Lead time for shipping transit time is dependent upon the location it is shipping to. Generally along the East Coast we allot for 7-10 business days and if going Midwest or West Coast we typically quote 12-14 business days.
That strictly depends on the stock availability of the item purchased. A good key to follow is that if the item is in stock we then will invoice for payment. Once payment is received please allow for 2-3 business days for our warehouse to pull, inspect and ship the item. Lead time for shipping transit time is dependent upon the location it is shipping to. Generally along the East Coast we allot for 7-10 business days and if going Midwest or West Coast we typically quote 12-14 business days.
Not to worry; our team is here to help you! Please always fill out the claims form to the best of your ability and provide all pictures you can of the item and packaging. We will be able to assess from all information provided and can work with you digging deeper for any missing pieces.
Typically we will only have one price increase each year which happens in May. We do prepare price lists for ALL of our trade shows and any pricing change will be made available on the next price lists. (Price Lists are prepared in January, April, July, and October)
OF COURSE! We understand that our fabrics do not fit all design projects and that everyone has their own taste and look to acquire. If sending your own fabric the only thing that we ask is for you to kindly fill out our COM form which will help us match your fabric to your purchase order along with ensuring that the correct materials have been received.
We ask for 18 square feet per yard to cover all area, welt and in case there is any “bad” area of the hide. We do upcharge for leather usage on upholstery by 10%.
Yes, we charge a 10% upcharge for contrasting welt/buttons or dual fabrics. Additionally on upholstery we charge 10% for any added nailheads, or for any COM in which requires matching of patterns at time of placement.
We have multiple ways for you to care for your items to help keep their longing placement in your home.
- On any wood item we ask that you ONLY use a soft damp cloth and a mild dish detergent to clean any area. Remember to fully dry the surface so that no water left on the item causes issue.
- For any brass related item you can use a brass cleaner without hesitation but ONLY on the brass surface, no other areas.
- With Granite or Marble items please note that you can use an over the counter cleaner for these specific materials however they are normally purchases as three separate entities which are: Marble/ Granite cleaner, a Sealer and a polish.
- We do STRONGLY advise for our clients to NOT use any Ammonia, Citrus or Wax based cleaners as it will eventually eat away at the product’s sealer and will cause you to need to reseal your item in the future.
All of our chandeliers come with a stocked 6 feet of chain. Any additional feet needed for length is an additional charge.
No they do not but we can of course quote you to customize a desk to come with them.
They are not stocked as such but we can customize to your liking.